How to Transform Trust, Engagement and Performance at Work
Nick Cowley and Nigel Purse Panoma Press 13th October 2014
Research shows that successful businesses are those where employees are really engaged – how do they achieve this? Complex organisation initiatives or something more personal? In today’s world of work we have forgotten a simple truth: the power of authentic, two-way, human conversations to build relationships, trust, and engagement. This book comes from 30 years of learning from world-class organisations, tried and tested leadership coaching techniques and emergent thinking on neuroscience and employee behaviour. The result is a simple guide to why, when and how to hold five critical conversations with people you manage. 5 Conversations will help the reader to dramatically improve trust, relationships, motivation and performance at work; build a better business by developing successful relationships; engage their personnel.
The Chartered Management Institute is the only chartered professional body in the UK dedicated to promoting the highest standards of management and leadership excellence. Over 100,000 managers use our unique services on a daily basis.
Today, the world puts huge emphasis on performance and demands more skills than ever before. Yet far too many managers don’t get the guidance they need to tackle their challenging roles. We want to end this paradox and help managers to stop simply getting by… and to start excelling.
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The British Library brings together practical business information with management and business theory to form the most extensive collection of material for management research in the UK.
About Henley Business School
Henley is a world-renowned international business school based in the UK, operating around the world, and offers a portfolio spanning the range of business education, from undergraduate courses to doctoral degrees and pure research to customised executive education alongside its world-ranked MBA. Henley is one of a few business schools worldwide to hold triple-accredited status and is ranked among the top schools in Europe.
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