Practical Manager



Focus, Accountability, Simplicity, Transparency

Business and leadership in general are fast changing worlds. But too often policies, procedures, and bureaucracy can slow necessary changes to a crawl, and negatively affect a company’s bottom line.

Enter FAST.


Authentic Selling

Boost your sales performance by coaching your clients through an authentic, respectful and empathetic journey to success. Be proud of being a seller by taking your life in hand, knowing why you do what you do and taking care of yourself. Focus on the essentials of your life and your sales profession.


Being an Agile Leader-Manager

Managing other people at work is a challenge for every manager – you’re not alone!

If you are a new manager, there are practical and useful ways to help you be more effective. If you are an experienced manager, there are new processes to learn and fresh strategies to explore.


Implementing ISO 9001:2015

An updated version of ISO 9001, the world’s leading quality management standard, was released in September 2015. The 2015 revisions are significant and will affect professionals at every level, whether they work in industry, certification bodies or training organisations. The principles underpinning the revision now line up with many of the business transformation principles of Dr Deming, and of the world leading organisations that adopted them decades ago.


The Art of IT Management

Transition into management is one of the most challenging steps an IT professional will take. The skills that got them here are not necessarily the skills that will continue to propel their career; acknowledging this is necessary but also daunting!

Fortunately, The Art of IT Management will help them prepare for the wide-ranging situations they’ll inevitably face, and give them the know-how to show people the way and become a successful leader of change.